The Mediation Series is a celebration of the long-term work of the International Finance Corporation (IFC), member of the World Bank Group, in helping client countries adopt and integrate mediation to increase the effectiveness of their conflict resolution systems. Since 2004, IFC has extended technical assistance to both governments and the private sector to ensure that mediation is established effectively. IFC’s projects cover the Balkans, East and South Asia, Sub-Saharan Africa, and the Middle East and North Africa and have led to a considerable increase in the use of commercial mediation. The success and the expansion of our mediation projects globally and the scarcity of material in Arabic have inspired the Mediation Series. The series offers a unique and comprehensive set of Alternative Dispute Resolution (ADR) learning resources for users, policy makers, lawyers, judges, and ADR professionals. The resources aim to support the growth and sustainability of mediation and ADR in the region and beyond.